Last updated: December 16, 2024
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “Customer,” or “You”) and Kingfisher Education SARL (“Company,” “We,” “Us,” or “Our”), a company registered in Switzerland with its principal office at Chemin des Voirons 18A, Chêne-Bougeries, CH 1224.
By accessing the Website www.askerra.com (“Website”), creating an account, or purchasing our products and services (“Services”), you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Website or any of our Services.
These Terms govern all use of the Website, User Accounts, purchases, and any associated services provided by Kingfisher Education SARL.
Kingfisher Education SARL provides educational services, including live, interactive online masterclasses, supplementary materials, and recordings, designed to prepare students for standardized tests such as the SAT. These services are for individual, personal use only and are not intended for commercial or unauthorized tutoring purposes.
The Company reserves the right to update, modify, or discontinue services at any time without prior notice. Such changes will not affect services already purchased unless explicitly stated.
To access our services, you must meet the following conditions:
You must be at least 16 years of age or have explicit parental or guardian consent if required by applicable law in your jurisdiction.
You must provide accurate and complete information when creating an account or making a purchase and update this information as necessary.
You are responsible for safeguarding your account credentials and ensuring their confidentiality.
You agree to use our services only for lawful purposes and in compliance with these Terms and all applicable laws.
The Company reserves the right to suspend or terminate your account without notice if suspicious or unauthorized activity is detected.
The Website provides access to educational masterclasses conducted live by professional instructors. Upon purchasing a masterclass, you will receive:
Real-time access to the session via a secure webinar platform
A downloadable copy of the presentation slides used during the session
Supplemental notes and additional study materials, where applicable
A recording of the session, accessible for 90 days from the date of the event
The Company does not guarantee specific outcomes, such as test score improvements, university admissions, or scholarships. All materials are intended as supplemental resources to support your independent study.
To access the services, you must create a user account.
By creating an account, you agree to:
Use the account for personal, non-commercial purposes only.
Not share, sell, or transfer your login credentials to others.
Notify the Company immediately of any unauthorized use of your account.
The Company reserves the right to review and audit user accounts periodically for compliance. Accounts found in violation of these Terms may be suspended or terminated without prior notice.
UPON PURCHASING A PRODUCT OR SERVICE, YOU ARE GRANTED A LIMITED, PERSONAL, NON-EXCLUSIVE, NON-TRANSFERABLE LICENSE TO ACCESS THE MATERIALS FOR YOUR OWN PERSONAL USE.
YOU MAY NOT REPRODUCE, DISTRIBUTE, PUBLICLY DISPLAY, OR SHARE THE MATERIALS WITH ANY THIRD PARTY.
YOU MAY NOT MODIFY, EDIT, OR CREATE DERIVATIVE WORKS FROM THE MATERIALS WITHOUT THE COMPANY’S EXPLICIT WRITTEN PERMISSION.
All intellectual property rights, including but not limited to slides, notes, recordings, and content on the Website, remain the exclusive property of Kingfisher Education SARL.
All fees for products and services are listed in Euros (€). Payments must be made in full at the time of purchase.
You are responsible for ensuring your payment method is valid and authorized. Additional fees or charges (e.g., foreign exchange fees, bank charges) are your responsibility.
Payments are processed securely through authorized third-party providers. The Company is not liable for delays or errors caused by these providers.
All purchases made through the Website are final and non-refundable. This policy applies to all circumstances, including but not limited to:
Inability to attend live sessions.
Dissatisfaction with the content or delivery of the product.
Technical issues caused by the user’s device, internet connection, or software.
If a session is canceled due to technical issues on the Company’s side, we may, at our sole discretion, provide alternative access or reschedule the session.
During live sessions, users are required to:
Refrain from using offensive, disruptive, or harassing language or behavior.
Follow all instructions provided by the instructor or session host.
Respect the intellectual property of the materials and refrain from unauthorized recording or distribution.
The Company reserves the right to remove disruptive users from a session without refund.
Recordings, slides, and supplemental materials will be made available for a period of 90 days following the session. It is your responsibility to access and download these materials within this timeframe.
The Company is not obligated to provide additional access or replacements after the 90-day availability period.
We use third-party platforms to deliver certain aspects of our services, including payment processing, data storage, and webinar hosting.
While we make every effort to select reliable providers, we are not responsible for disruptions, breaches, or errors caused by these providers.
By using our services, you agree to comply with any additional terms imposed by these providers.
ALL CONTENT PROVIDED THROUGH THE WEBSITE, INCLUDING SLIDES, NOTES, RECORDINGS, TRADEMARKS, AND LOGOS, IS PROTECTED UNDER INTERNATIONAL COPYRIGHT AND INTELLECTUAL PROPERTY LAWS.
UNAUTHORIZED USE, SHARING, OR REPRODUCTION OF THE COMPANY’S INTELLECTUAL PROPERTY WILL RESULT IN IMMEDIATE TERMINATION OF ACCESS AND MAY LEAD TO LEGAL ACTION.
Users may not:
Use automated tools, such as bots or scrapers, to access or extract content from the Website.
Reverse engineer, decompile, or tamper with Website features.
Share purchased materials with third parties without explicit consent.
Engage in any activity that violates applicable laws or these Terms.
The services are provided “as is” and “as available” without any warranties, express or implied.
The Company does not guarantee uninterrupted access, error-free functionality, or specific outcomes from using the services.
The Company’s total liability for any claim related to these Terms or services is limited to the amount paid by the user for the specific product in question.
We are not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or profits.
You agree to indemnify and hold harmless Kingfisher Education SARL and its affiliates from any claims, damages, or losses arising from your use of the services or violation of these Terms.
The Company is not liable for delays, disruptions, or cancellations caused by events beyond its reasonable control, including natural disasters, pandemics, or government actions.
All personal data is collected and processed in accordance with our Privacy Policy, which is available on the Website. By using our services, you consent to the collection, storage, and processing of your data as described in the Privacy Policy.
The Company reserves the right to suspend or terminate your account and access to services for violations of these Terms.
You may terminate your account by contacting admin@askerra.com. Termination does not absolve you of payment obligations incurred prior to the termination date.
These Terms are governed by the laws of Switzerland. Any disputes arising under or related to these Terms will be resolved exclusively in the courts of Geneva, Switzerland.
The Company reserves the right to update or modify these Terms at any time. Changes will be posted on the Website, and continued use of the services constitutes acceptance of the revised Terms.
For questions or concerns, contact us at:
Chemin des Voirons 18A, Chêne-Bougeries, CH 1224, Switzerland.